Within hospitality I\u2019ve learned practically everything there is to know about front house, back then it was a bit hard to understand and to keep up with, but now I know what needs to be done. So that\u2019s one thing I\u2019ve achieved. So now I just come on and I know what needs to be done, I know what needs to be set up and this is with the help of MSL.<\/p>\n
The changes I noticed are being able to talk to people. I have more confidence. Also being able to greet people. Just being able to rely on myself and show up on time.<\/p>\n
My job title is Duty Manager.<\/p>\n
This isn\u2019t a title that is given out to anyone; it is something I\u2019ve had to work for. I started out in front of house, and then within 2 weeks my employer offered me a promotion. At first I was in shock, because I wasn\u2019t ready for it [Duty Manager], but over time I learned. It became a habit and I got used to it.<\/p>\n
The responsibilities of my job vary as I look after shifts. When it is a busy shift I put everyone to a job and I make sure everyone has their job sorted and they are keeping up with it to make sure they are getting it done. Jada agrees that she is a hands-on manager and balances her various responsibilities all while ensuring everything runs smoothly.<\/p>\n
I liked my tutor. My tutor had very high expectations and although we had our own standards, she made sure we were learning at a high level.<\/p>\n
I would just encourage to them to keep going on, if they\u2019re not ready for employment or wanting to up skill even though you are working. A good place to start is to think about studying, for me it was MSL. There are a lot of opportunities so just go for it.<\/p>\n","protected":false},"excerpt":{"rendered":"
What have you been able to achieve since completing Hospitality course at MSL? Within hospitality I\u2019ve learned practically everything there is to know about front house, back then it was a bit hard to understand and to keep up with, but now I know what needs to be done. So that\u2019s one thing I\u2019ve achieved. […]<\/p>\n","protected":false},"author":34,"featured_media":5800,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[17,12],"tags":[],"class_list":["post-5792","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hospitality","category-news"],"acf":[],"yoast_head":"\n