Youth Training
Manukau Campus
Still thinking about what kind of job you might like? Zero fees training for 16–19 year olds will help you decide.
Like the working with people and solving problems? Then our customer service course might be the right fit for you. Or if you love food, coffee and helping people have a good time then our hospitality course will give a taste of the industry. Whatever course you choose you’ll learn in a fun, hands-on environment that gives you everything you need to succeed.
Our courses are free for under 19s and we’ll even pay your travel costs.
FREE FEES Options available.
Course Options
Level 2: Customer Service & Sales Support
You’ll learn about:
- Personal presentation
- Working in teams
- Customer service
- Dispute resolution
- Career planning
| QUICK FACTS | |
|---|---|
| Start Dates | 29 August 2022 |
| Duration | 15 Weeks |
| Fees | ZERO FEES |
| Eligibility | Between 16-19 years old, NZ Citizen, Permanent Resident or Refugee |
Level 2: Food Service & Barista
You’ll learn about:
- Barista skills
- Food hygiene
- Customer service
- Working in teams
- Personal presentation
| QUICK FACTS | |
|---|---|
| Start Dates | 29 August 2022 |
| Duration | 15 Weeks |
| Fees | ZERO FEES |
| Eligibility | Between 16-19 years old, NZ Citizen, Permanent Resident or Refugee |
Level 3: Customer Service & Sales Support
You’ll learn about:
- Advanced communication skills
- Merchandising and displays
- Cash handling and point of sale
- Stocktaking and handling
- Consumer protection laws
| QUICK FACTS | |
|---|---|
| Start Dates | 29 August 2022 |
| Duration | 20 Weeks |
| Fees | ZERO FEES |
| Eligibility | Between 16-19 years old, NZ Citizen, Permanent Resident or Refugee |
Level 3: Restaurant Service
You’ll learn about:
- Advanced food hygiene
- Advanced customer service
- Menu design
- Food preparation
| QUICK FACTS | |
|---|---|
| Start Dates | 29 August 2022 |
| Duration | 20 Weeks |
| Fees | ZERO FEES |
| Eligibility | Between 16-19 years old, NZ Citizen, Permanent Resident or Refugee |
"I’m so much happier now – I can get a better job now rather than just be on the minimum wage."
Jenna
Graduate
