RETAIL & CUSTOMER SERVICE

Retail & Customer Service

Manukau Campus

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Design a future for yourself in this fast-paced industry. Everything from sales skills and presentation, to problem solving, teamwork and effective communication. 

 Love fashion, food, music? Like being part of a team? Enjoy making people smile? Keen to share your passion by working at your favourite store?

Get yourself customer service ready with MSL Retail Course. 

● Free Course (eligibility criteria may apply)

● Small classes from 16 – 25 students

● A practical approach to learning

● Qualified teaching and support staff

● NZQA National Qualifications

● Community outside engagement

FREE FEES Options available.

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Level 2

Retail, Customer Service & Sales Support

Learn More
If you have no experience or qualifications, or you’ve been out of study for some time, this is a great place to start.

You’ll learn about:

  • Personal presentation
  • Dispute resolution
  • Working in teams
  • Career planning
  • Customer service
QUICK FACTS
Start Date 14 February 2022
Duration 15 weeks
Fees ZERO FEES
Eligibility No or low level qualifications,
Over 16 years old,
NZ Citizen, Permanent Resident or Refugee

Level 2
Level 3

Retail, Customer Service & Sales Support

Learn More
You’ll take your skills to a new level, create your own pop-up shop and head out on field trips for work experience.

You’ll learn about:

  • Advanced communication skills
  • Stocktaking and handling
  • Merchandising and displays
  • Consumer protection law
QUICK FACTS
Start Date 28 February 2022
Duration 20 weeks
Fees $3006 [or FREE under the Free Fees scheme]
Eligibility Over 16 years old,
NZ Citizen, Permanent Resident or Refugee

Level 3

Watch the video and hear what Peter had to say on their experience at MSL Training and what makes us different to other training providers.

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Graduate Success Stories

“Sulu and MSL taught me to put in the hard work, even when you struggle to get out of bed, remember what you are doing it for. MSL changed the way I think about life. I didn’t like school but I loved this course. I’m so proud of myself for getting a qualification.”
TiarepounamuRetail Graduate
“I’m the only one in my family that’s studied so graduation was a really special time. There’s a real family atmosphere and all the teachers and staff pitch in to help each other”
MataikaRetail Graduate
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