Retail & Customer Service
Manukau Campus
Love fashion, food, music? Like being part of a team? Enjoy making people smile?
Keen to share your passion by working at your favourite store?
Get yourself customer service ready with MSL Retail.
● ZERO Fees Study
● Small classes from 16 – 25 students.
● A practical approach to learning
● Qualified teaching and support staff
● NZQA National Qualifications
● Community outside engagement
FREE FEES Options available.
Retail, Customer Service & Sales Support
You’ll learn about:
- Personal presentation
- Dispute resolution
- Working in teams
- Career planning
- Customer service
QUICK FACTS | |
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Start Date | 14 June 2021 4 October 2021 |
Duration | 15 weeks |
Fees | ZERO FEES |
Eligibility | No or low level qualifications, Over 16 years old, NZ Citizen, Permanent Resident or Refugee |
Retail, Customer Service & Sales Support
You’ll learn about:
- Advanced communication skills
- Stocktaking and handling
- Merchandising and displays
- Consumer protection law
QUICK FACTS | |
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Start Date | 17 May 2021 14 June 2021 |
Duration | 20 weeks |
Fees | $3006 [or FREE under the Free Fees scheme] |
Eligibility | Over 16 years old, NZ Citizen, Permanent Resident or Refugee |
Retail & Customer Service Success Stories
Jada: “Within 2 weeks my employer offered me a promotion”
What have you been able to achieve since completing Hospitality course at MSL? Within hospitality I’ve learned practically everything there is to know about front
Kailash: “I felt was MSL had a family feel from the students and the tutor”
What motivated you to study here at MSL Training? I owned and operated my own business which was a Fruit & Vege store in Otahuhu.
Ruby: “My tutor encouraged me to set up goals and never give up. Now I have a job working in retail.”
Why did you choose to study Retail Course and why MSL? Like to be honest I’ve been to different courses, like I didn’t even know